Bob is a Senior Strategist for Quality and Performance Improvement at Mediware. Bob holds a solid history of success in clinical operations including startup, business development and operations management. In addition to being a Physical Therapist, his experience includes hospital accreditation, regulatory compliance, clinical information systems, performance management monitoring and reporting, clinical outcomes systems development and deployment. Bob is highly knowledgeable in clinical process analysis and improvement, clinical error and complications reduction, patient flow improvement, clinical analytics methods for timely identification and reversal of problematic outcomes. Bob has effectively integrated information technology and clinical expertise through training, coaching, facilitation and management to effect change in process and practice to realize clinical, operational and financial performance improvement.
As a Physical Therapist with an MBA in Healthcare Management, Darlene is a Rehab Management Strategist at Mediware, Darlene’s focus is to assist clients to utilize electronic documentation to its utmost potential in compliance, outcomes, revenue and efficiency. Working in rehabilitation medicine for more than 25 years, Darlene spent 12 years as a Director of Rehabilitation, with oversight of three post acute care service lines: acute rehabilitation, skilled and outpatient hospital-based services. She was instrumental in maintaining clinical adherence to IRF Federal Regulations and leading CARF and Joint Commission standards of practice. In addition, Darlene’s experience includes Quality Improvement Chair, Lean Healthcare training and serves as an active member of the Board of Directors for the Ohio Association of Rehabilitation. Darlene develops course content on federal guidelines for post acute admissions, level of care medical necessity, documentation, IRF PAI tool completion.
Vester is a registered respiratory therapist (RRT). He brings with him more than 20 years of professional clinical and management experience in a multi-service respiratory care department where he served in the roles of Education Coordinator and System Administrator.
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