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WEBINAR: Avoiding the Claims Denial Black Hole

It is imperative to understand payment for claims–from data collection and claims submission to payer inquiries and managing denials. By submitting the right information up front you’ll know exactly how to correct denied claims. That means you’ll spend less time and money resubmitting claims. Understanding and applying sound business strategies to the processes that follow the submission and avoiding denials of claims is critical in managing the payment process. Watch this webinar to understand why you have denials, better manage your claims process and learn what actions you can take for a quicker turnaround time on your payment from insurers.

Viewers will:

  • Recognize the top 5 reasons for claims denial;
  • Identify gaps in data entry and front-end responsibilities;
  • Identify components for a successful private practice or OP facility.

Who should watch?

Supervisors and clinicians/therapists in the outpatient and private practice setting would benefit from watching the webinar.

Presenter bio:

Carmen Elliott is the director of Payment and Practice Management at the American Physical Therapy Association. Her primary responsibilities at APTA include developing and implementing strategies to advocate for payment policies for physical therapists services and providing leadership to the private payment area. Carmen also communicates with members about payment and practice management issues, including physical therapy coverage, payment, coding, managed care contracting and auto liability coverage.

Prior to joining APTA in September 2006, Carmen was a Practice Administrator for a large physical therapy practice in southern Maryland, in which she oversaw the daily operations of 5 outpatient PT clinics. She also worked as a Network Development Specialist for a Managed Care Organization in which she was in charge of developing a provider network and contracting with providers.

Carmen received her BS degree from Bowie State University, Bowie, MD and a MS degree in Health Care Management from Marymount University, Arlington, VA.

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