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We’re Here to Support You.

Customer Support is included in your monthly Mediware subscription fee, and is available to every member of your organization.



Trouble connecting to the Mediware Support Portal?
Please email

Fast Answers to Frequent Questions
Get fast answers to frequently asked questions using the training resources dedicated to your software:

Mediware University
For HCLL, HCLL Analytics, Ascend or WORx

CareTend Training Resource Center (TRC)
If you need a CareTend TRC account, please send an email to and include your license number, company name, your name, and email address.

CPR+ Training Resource Center (TRC)

Fastrack Training Resources

CareTend, CPR+, Caretinuum,
Homecare360, Fastrack,
(877) 277-4876
HCLL, LifeTrak,
(866) 714-9499
Blood Consulting & Analytics (800) 680-6183
Transtem (866) 773-8080
Worx (800) 255-0026
Ascend (877) 351-3300
ServicePoint, Spero (318) 213-8780
Harmony, SAMS (800) 318-7260
MediLinks (800) 279-8456
(800) 889-0450
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