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Senior Resources of West Michigan Selects Mediware Information Systems to Manage Older Americans Act-Funded Programs

Industry’s Most Widely Used Web-Based Software Will Improve Care Coordination and Automate NAPIS Reporting

RESTON, VA – December 17, 2013 – Mediware Information Systems, Inc. (Harmony), the leader in integrated health and human services management, announced today that Senior Resources of West Michigan Area Agency on Aging (Senior Resources) has selected Harmony to manage Older Americans Act (OAA) programs to increase access to home- and community-based long term services and supports.

“Senior Resources joins more than half of the aging network in choosing Harmony to manage service delivery and care coordination for older adults in western Michigan,” said Joseph Sander, President and CEO of Harmony Information Systems. “By using Harmony, Senior Resources will not only be able to focus on more efficiently serving the elderly by simplifying home care assessments and service coordination, but will be well-positioned to thrive in the rapidly changing long-term care environment.”

The selection and deployment of Harmony’s solution to manage OAA programs directly supports Senior Resources’ mission to provide a comprehensive and coordinated system of services designed to promote the independence of older persons and their families in Muskegon, Oceana and Ottawa counties.  Senior Resources was designated an Area Agency on Aging (AAA) in 1973 by the State of Michigan to administer federal Older Americans Act as well as the Older Michiganians Act.

Harmony delivers industry-leading, purpose-built long-term care solutions that enable human services agencies to seamlessly collaborate with their delivery partners to provide high quality health services with extreme efficiencies. Harmony’s suite of products is tailored to individual organizational needs so that they can serve more consumers with existing resources via home- and community-based approaches to long term care.  More than 1,000 human services organizations of all sizes, including 40 state-level agencies, rely on Harmony to maximize the effectiveness and efficiency of their service delivery. Harmony’s solution is highly configurable and easy to change, making Harmony the proven, safe choice for organizations of all sizes. Harmony’s on-demand delivery model allows government agencies, private companies, nonprofits, and volunteer caregivers to securely collaborate and exchange information so that they can improve service delivery, comply with funding source requirements, and submit claims to federal programs such as Medicaid and the OAA.

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About Mediware

Mediware Information Systems Inc., (Harmony), the leader in integrated health and human services management, provides comprehensive solutions that enable organizations to manage growing consumer caseloads with existing resources. The company’s end-to-end solutions manage the delivery of care for elders and disabled persons, enabling organizations to maximize outcomes while increasing service delivery efficiency, ensuring compliance with funding requirements, and automating Medicaid waiver processes. Mediware products are used by more than 1,000 state, local, and private provider human service organizations to manage both traditional and consumer-directed models of service. For more information on Harmony products and solutions, visit or call us at 866.951.2219.

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