Mediware® Collaborates with A/R Allegiance Group and Rock-Pond Solutions

Delivering a Comprehensive Patient Pay Solution for CPR+ Customers

LENEXA, KS, July 6, 2015 -Mediware Information Systems, Inc., a provider of comprehensive post-acute care healthcare software announces the immediate availability of an integrated patient pay solution for users of their CPR+ pharmacy software. By leveraging the strengths of two of their strategic business partners, A/R Allegiance Group (ARA) and Rock-Pond Solutions, the revenue cycle management features of CPR+ are extended to include the patient billing and collection services of A/R Allegiance.

The integration is based on the Rock-Pond proprietary data transfer technology that defines, schedules, and automates secure data transfers between systems. “This allows Rock-Pond reports and CPR+ Analytics to work in conjunction with ARA’s private pay billing and collection process, and provides an efficient way to deal with the growing challenge of patient pay collections,” said Pete Tanguay, President of Rock-Pond Solutions. “The automated transfer of data provides an immediate solution to the patient pay challenge without any loss of visibility to patient responsibility activity while performing collections for patient insurance and other accounts receivable management functions,” Tanguay continued.

Collecting the patient’s portion of the health care payment is becoming more important as profit margins shrink and patient responsibility grows. “Our COLLECTPlus© patient billing and collection system solves the patient pay portion of billing and A/R management, allowing providers to focus on the larger portion; money due from Medicare, Medicaid and private insurance companies”, says Keith Lilek, CEO of A/R Allegiance Group. “Providers are typically collecting less than half their private pay money when we begin working with them. With COLLECTPlus and our dedicated focus, we are able to increase this percentage to 80% or more,” Lilek added.

The seamless integration connects CPR+ and COLLECTPlus so claims, payment and adjustment activity is transferred between the systems without human intervention, ensuring data accuracy and freeing up valuable Provider resources for other A/R activities. “It is vital to provide our customers with comprehensive solutions that will maximize their revenue and streamline their collection processes. By partnering with industry leaders such as Rock-Pond and A/R Allegiance Group, we are able to deliver on that commitment to our customer base,” says Paul O’Toole, Vice President and General Manager of the Home Care Solutions Division of Mediware.

About Mediware Information Systems:
Mediware delivers interoperable best-of-breed software systems that improve efficiencies and address safety concerns, enabling healthcare organizations to improve care processes while decreasing costs. Core Mediware solutions include blood management technologies for hospitals and blood centers; cell therapy solutions for cord blood banks, cancer treatment centers and research facilities; medication management solutions for hospitals, behavioral health facilities, infusion and specialty pharmacy providers; business intelligence-based performance management solutions for clinical, regulatory and financial aspects of the broader healthcare market; and rehabilitation therapy and respiratory care solutions. For more information about Mediware products and services, visit our website at

About Rock-Pond Solutions:
Rock-Pond Solutions, based in Conway Arkansas, is the leading provider of business intelligence software to the home infusion, DME and specialty pharmacy industries. Their leading products, Rock-Pond Reports and CPR+ Analytics, provide the information post-acute healthcare providers need to drive efficiency, profitability and quality. The services side of Rock-Pond, Rock-Pond Services, specializes in delivering custom business intelligence solutions as well as system integration with health systems, pharmaceutical manufacturers, payers and other stakeholders in the healthcare delivery continuum. Founded in 2000 by Pete Tanguay, Rock-Pond products are used by over 500 customer sites in all 50 states and Puerto Rico. For more information on Rock-Pond products and services, visit our website at

About A/R Allegiance Group©, LLC (ARA):
ARA specializes in private pay billing and debt collection solutions. ARA provides the necessary processes and tools to greatly reduce labor by automating the entire billing and collection cycle, integrating directly with a provider’s patient management system. ARA’s signature product COLLECTPlus is proven to increase cash recovery and decrease costs while being transparent and easy to manage. For more information about A/R Allegiance Group, LLC visit