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Gateway Homes Mental Health Provider Streamlines Billing with AlphaFlex EHR Software

Supported Living services provider maximizes revenue and reduces denials with Mediware software

Lenexa, KS, April 11, 2017- Mediware Information Systems, Inc., a provider of comprehensive post-acute healthcare software, announces that Gateway Homes is billing in real-time with AlphaFlex software for its Mental Health Skills Building and Psychosocial Services Rehabilitation service operations. Through the use of a single software suite, Gateway Homes is able to streamline their billing by sending more complete claims the first time to their primary payers, Medicare and Medicaid.

Streamline your operations with AlphaFlex!

Gateway Homes is a non-profit organization that provides mental health services to residents since 1983.  With three facilities across the state, Gateway Homes is committed to providing supportive services specifically designed to meet the needs of adults diagnosed with serious mental illness. Since switching to AlphaFlex software, Gateway Homes has streamlined billing by storing data within the system so that they can more easily satisfy state specific and payer specific billing requirements.

“The AlphaFlex EHR system really helps our billing process go smoothly so that we can collect on our services without delay and receive minimal denials,” says Melissa Stiltoner, Psychosocial Rehabilitation Manager at Gateway Homes. “Before a claim goes to billing, the system ensures that all documentation and payer requirements have been met so that we send claims with fewer errors. The system itself is also easy-to-use and simplifies training so that all staff members are using the system correctly, which greatly helps our clinical, billing, and management staff stay in sync,” she adds.

“We are pleased that Gateway Homes is benefiting from the AlphaFlex software suite. We appreciate that the practice chose Mediware as its software vendor of choice,” says David Jones, director of the behavioral health division of Mediware. “The AlphaFlex EHR software suite allows today’s providers to focus less on technology and more on providing quality patient care.”

 About Mediware:
Mediware delivers interoperable best-of-breed software systems that improve efficiencies and person-centered care across long-term care, behavioral health, and housing and human services facilities. Mediware’s integrated solutions break down traditional program silos with software that spans the care continuum, enabling a comprehensive approach to care management that meets the needs of the whole person while decreasing administrative overhead. Our hosted SaaS solutions ensure that your facility remains fully HIPAA compliant while accessing the latest updates and data backups. For more information about Mediware products and services, visit our website at

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