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Cumberland County CommuniCare Bills in Real-Time with AlphaFlex EHR Software

Behavioral health provider sends clean claims and has fewer denials with Mediware software

Lenexa, KS, April 25, 2017 – Mediware Information Systems, Inc., a provider of comprehensive post-acute healthcare software, announces that Cumberland County CommuniCare is successfully using AlphaFlex software for its behavioral health service operations. By switching to AlphaFlex, Cumberland County CommuniCare has streamlined their billing through real-time synchronization capabilities between Mediware’s AlphaFlex and AlphaMCS payer software.

Streamline your billing with AlphaFlex!

Cumberland County CommuniCare is a non-profit organization founded in 1998 that specializes in providing parenting/family strengthening classes, juvenile delinquency/early interventions, mental health, substance abuse, trauma therapy, and case management support services for people of all ages. Their umbrella agency is dedicated to prevention and early intervention to at-risk youth and their families in Cumberland County North Carolina through community based collaboration. With the organization utilizing the AlphaFlex system, they are able to enjoy real-time data sharing and syncing with their managed care organization, which has improved the accuracy of client data and billing accuracy by talking the same language.

“The AlphaFlex EHR system is by far the best EHR software in the market,” says Sarah Hallock, executive director at Cumberland County CommuniCare. “Using this system is so unique because our MCO uses the same system as we do, which eliminates the need to put information in two systems. Even better, all of our claims match the expectation of our payer, which allows us to send complete claims the first time with less denials in the long run,” she adds.

“We are pleased that Cumberland County CommuniCare is benefiting from the AlphaFlex business management suite. We appreciate that the practice chose Mediware as its software vendor of choice,” says David Jones, director of the behavioral health division of Mediware. “The AlphaFlex EHR software suite allows today’s providers to focus less on technology and more on providing quality patient care.”

About Mediware:
Mediware delivers interoperable best-of-breed software systems that improve efficiencies and person-centered care across long-term care, behavioral health, and housing and human services facilities. Mediware’s integrated solutions break down traditional program silos with software that spans the care continuum, enabling a comprehensive approach to care management that meets the needs of the whole person while decreasing administrative overhead. Our hosted SaaS solutions ensure that your facility remains fully HIPAA compliant while accessing the latest updates and data backups. For more information about Mediware products and services, visit our website at

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