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Harmony User Conference Confirms Critical Role of Automation in Meeting Increased Demand for Home- and Community-Based, Long-Term Care

Customers Gathered in San Antonio to Learn and Share Best Practices to Maximize the Use of New Care Collaboration Solutions

Reston, VA. – October 31, 2012 – Harmony Information Systems Inc., the leader in integrated health and human services management, announced today that more than 150 human services professionals gathered in San Antonio, Texas for the 2012 Harmony Users Conference titled, “Community, Collaboration, Communication.”  The three-day event featured subject matter experts offering techniques and best practices to help human services organizations leverage the power of technology to help meet the growing demand for home- and community-based long-term services and support.

“The Harmony User Conference is an invaluable opportunity for our customers to collaborate with human services professionals from all over the country, to share best practices and find new ways to leverage Harmony software to more effectively serve consumers via home- and community-based approaches to care,” said Joseph Sander, president and Chief Executive Officer of Harmony. “This year’s conference focused on critically important themes for meeting the increased demand for services – community, collaboration, and communication – and provided our customers with the resources they need to leverage technology automation to meet the growing demand for long-term care in the face of a rapidly changing environment.”

This year’s conference featured two keynote speakers: John Michael (Mike) Hall, Principal of Serviam Leadership, who discussed the role that aging services departments will play in the transforming long-term care delivery systems industry; and Peter J. Tiernan, Director of Administration and Finance, Massachusetts Executive Office of Elder Affairs, who spoke about how the Commonwealth of Massachusetts has combined a unique long-term care dataset and powerful analytics engine with remarkable potential for guiding home- and community-based policy development and program design.

Sessions throughout the conference included information on the latest release of Harmony’s recently expanded modular solution suite, “how-to” workshops focused on ways to maximize the functionality of the solution, and role-based “Birds of a Feather” enabling discussion among customers faced with similar situations.  The conference also included a customer panel who shared their insights on how their organizations are leveraging Harmony solutions to best serve consumers with limited resources.  Featured customer panelists included:

  • Deborah Arendale, Maui County Office on Aging
  • Sherial Bradley, Area Agency on Aging of West Central Arkansas
  • Eric De Jong, Texas Department of Aging and Disabilities
  • Robyn Hesse, Area Agency on Aging of Southeast Texas
  • Crystal Rybarczyk, Senior Friendship Centers

About Harmony Information Systems, Inc.

Harmony Information Systems Inc., (Harmony), the leader in integrated health and human services management, provides off-the-shelf solutions for managing the delivery of home- and community-based, long-term care.  The company’s proven, end-to-end solutions automate the delivery of care to seniors and disabled consumers ensuring that a larger percentage of care recipients can receive care in the community by increasing service delivery efficiency, ensuring compliance with funding source requirements, and enabling consumer-driven delivery models.   Harmony’s software-as-a-service-based solutions are used by more than 900 state, local and private provider human services organizations. For more information on Harmony products and solutions, visit or call us at 866.951.2219.

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