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Harmony Information Systems Announces Availability of Harmony OmbudsManager™ Version 3.0

Enhanced Version Streamlines Data Entry and Workflow Processes Improving User Productivity

Reston, VA –  April 19, 2012 – Mediware Information Systems Inc., the leader in integrated health and human services management, announced today Harmony OmbudsManager Version 3.0 (OmbudsManager V3.0), an enhanced version of the market-leading web-based solution built specifically for nursing home complaint management and federal National Ombudsman Reporting System (NORS) compliance. This new version will enable users to streamline data entry and workflow processes improving user productivity.

“OmbudsManager V3.0 was created by working hand-in-hand with our community of users to enable ombudsmen and volunteers do even more with very limited resources,” said Joseph Sander, President and Chief Executive Officer for Harmony.  “Through this close partnership with our users, I am confident that the newest release of our market-leading OmbudsManager solution will further enable ombudsmen to more effectively manage nursing home complaints, meet federal NORS reporting requirements, and  improve the quality of care and quality of life for facility residents.”

New features of OmbudsManager V3.0 include:

  • Streamlined data entry and workflow processes
  • Enhanced reporting capabilities and filtering
  • Enriched user interface and usability
  • Improved compliance with NORS reporting requirements
  • Customer-requested enhancements to application and reports

The Harmony suite of solutions is rapidly becoming the standard for aging services organizations throughout the country. Harmony OmbudsManager is used by over half the state Ombudsman programs in the country for nursing home complaint management.  Harmony for Aging for Aging and Adult Services is the most widely-used solution in the United States for home and community-based care and is relied on by the majority of agencies across the national aging network. The Harmony suite of products make up the only fully integrated suite of off-the-shelf solutions for aging services organizations and their web-based delivery model shortens implementation times, decreases upfront capital expenses and provides anywhere, anytime access by case workers.

Learn more about the Harmony OmbudsManager solution at:

About Harmony

Mediware Information Systems Inc., (Harmony), the leader in integrated health and human services management, provides comprehensive solutions that enable organizations to manage growing consumer caseloads with existing resources. The company’s end-to-end solutions manage the delivery of care for elders and intellectually disabled persons, enabling organizations to maximize outcomes while increasing service delivery efficiency, ensuring compliance with funding requirements, and automating Medicaid waiver processes. Harmony products are used by more than 900 state, local, and private provider human service organizations to manage both traditional and consumer-directed models of service. For more information on Harmony products and solutions, visit or call us at 866.951.2219.

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