New Web-based Product Enables Seamless Collaboration between States, Agencies and Service Providers to Improve Operational Efficiencies and Eliminate Administrative Tasks
RESTON, VA – June 15, 2010 – Harmony Information Systems Inc., the leader in integrated health and human services management, announced today that it has launched Harmony for Aging Provider Direct (Provider Direct), a new web-based product that enables states, agencies and service providers to seamlessly exchange information through a single integrated system and shared database. Provider Direct is an add-on product to Harmony for Aging, the industry’s leading aging services case management system that delivers a tangible return on investment by eliminating manual data entry tasks, improving invoice accuracy, and shortening reimbursement timelines.
Provider Direct offers a cost effective way for providers of all sizes to directly connect with their host organization’s Harmony for Aging application. Simple-to-use and even easier to deploy, providers are able to instantly log in to the Provider Direct module via a web browser where they can:
- review new activities and referrals;
- add consumer records;
- retrieve, edit and print service orders; and
- enter service delivery information quickly for many consumers at once.
“Today, our providers are managing cases using disparate systems and processes which makes exchanging information with agency systems a very manual and error-prone process,” said Joan O’Rourke, CIO, Massachusetts Executive Office of Elder Affairs. “The Commonwealth of Massachusetts is standardizing our provider interfaces via Provider Direct. We are confident that our increased automation of provider communications will enable us to spend significantly less time on administrative tasks so that resources can be further dedicated towards client services.”
Provider Direct includes the following features:
- Real-time Integration with State/Agency Data: Seamless integration with Harmony for Aging used by state and local agency organizations.
- Customizable Work Queue: On-demand access to newly assigned and modified consumers, activities, service orders and more.
- Detailed, Shared Consumer Record: Real-time access to information on consumers shared among organizations providing visibility into a consumer’s service plans, service suspensions, service deliveries, journals, and more.
- Automatic Service Order Retrieval: Ability to find all service orders with just a click of a button.
- Simple, Proven Service Delivery Data Entry Methods: Record delivered services quickly to one consumer at-a-time or to many consumers at once.
- Intuitive Reporting: Easy to create reports across all services and consumers.
- Third Party Integration: Data from third-parties can be easily uploaded into Provider Direct.
“As organizations prepare to meet the demands of a growing population of seniors, many are looking for ways to optimize the use of their precious budgets and reduce administrative costs,” said Joseph Sander, President and Chief Executive Officer for Harmony. “We are thrilled to be launching Provider Direct, a new module in our Harmony for Aging suite of solutions, which will deliver unprecedented return on investment to states, local agencies and providers within just a few months of implementation and will help provide access to home- and community-based services to more and more seniors.”
Provider Direct is the newest module in the Harmony for Aging product suite. Built specifically for delivery over the Internet as an on-demand application, Provider Direct leverages Microsoft’s latest Silverlight technology and .NET framework to produce an extremely rich, secure, and highly interactive user experience that is far more powerful than first generation web applications built over the last decade.
The Harmony suite of solutions is rapidly becoming the standard for aging services organizations throughout the country. Harmony for Aging is the most widely-used solution in the United States for home- and community-based care and is relied on by the majority of agencies across the national aging network. Harmony for APS, which was introduced in 2009, is already live in three state-wide deployments. Together, these two Harmony products make up the only fully integrated suite of off-the-shelf solutions for aging services organizations and their web-based delivery model shortens implementation times, decreases upfront capital expenses and provides anywhere, anytime access by case workers.
Learn more about Provider Direct in a short overview video at: http://www.harmonyis.com/products/aging/overview/ or register for Harmony’s free, live webcast on June 29th at http://www.harmonyis.com/pdwebinar.
Harmony Information Systems Inc., (Harmony), the leader in integrated health and human services management, provides comprehensive solutions that enable organizations to manage growing consumer case loads with existing resources. The company’s end-to-end solutions manage the delivery of care for elders and intellectually disabled persons, enabling organizations to maximize outcomes while increasing service delivery efficiency, ensuring compliance with funding requirements, and automating Medicaid waiver processes. Harmony products are used by more than 450 state, local, and private provider human service organizations to manage both traditional and consumer-directed models of service. For more information on Harmony products and solutions, visit www.harmonyis.com or call us at 866.951.2219.