skip to Main Content

Connecticut Selects Harmony for Long-Term Care Complaint Management

Industry-Leading Solution Will Help to Protect and Promote the Rights of Medicaid Recipients

Reston, VA –  November 5, 2013 – Harmony Information Systems Inc., the leader in integrated health and human services management, announced today that the Connecticut Long Term Care Ombudsman Program (LTCOP) has selected Harmony OmbudsManager to handle nursing home complaint management and meet federal National Ombudsman Reporting System (NORS) reporting and compliance requirements.

“The Connecticut LTCOP joins more than 30 states that already rely on Harmony OmbudsManager to improve long-term care recipients’ quality of life,” said Joseph Sander, president and chief executive officer for Harmony.  “I welcome the Connecticut LTCOP to this impressive group of customers and am confident that our industry-leading Harmony OmbudsManager solution will help to better protect and meet the needs of nursing home residents throughout the state of Connecticut.”

The Connecticut LTCOP protects and promotes the rights and quality of life for Medicaid and non-Medicaid funded residents of skilled nursing facilities, residential care homes and managed residential care communities (also known as assisted living facilities).  Ombudsmen are dedicated to enhancing the lives of long term care residents by advocating for residents rights and quality care, educating consumers and providers, resolving residents’ complaints in a timely manner and providing information to the public.

Harmony is the most comprehensive and trusted long-term care case management system available on the market today.  Built on a modern technology platform, Harmony OmbudsManager provides intuitive and comprehensive nursing home complaint management and fully automates federal National Ombudsman Reporting System (NORS) reporting.  Harmony boasts an established and collaborative user group comprised of representatives from more than 65 percent of states.

Learn more about Harmony OmbudsManager at:

 About Harmony

Harmony Information Systems Inc., (Harmony), the leader in integrated health and human services management, provides comprehensive solutions that enable organizations to manage growing consumer caseloads with existing resources. The company’s end-to-end solutions manage the delivery of care for elders and intellectually disabled persons, enabling organizations to maximize outcomes while increasing service delivery efficiency, ensuring compliance with funding requirements, and automating Medicaid waiver processes. Harmony products are used by more than 1,000 state, local, and private provider human service organizations to manage both traditional and consumer-directed models of service. For more information on Harmony products and solutions, visit or call us at 866.951.2219.

Back to top