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Harmony Launches Enhanced On-Demand Solution for Adult Protective Services

New release from integrated health and human services management leader enables organizations to optimize investigative performance and efficiency

RESTON,  VA –  Oct. 27, 2009 – Harmony Information Systems Inc., the leader in integrated health and human services management, announced today that its enhanced on-demand software for adult protective services organizations is now available. The newest release of Harmony for APS provides new functionality and enhancements that enable adult protective services organizations to improve operational efficiencies and investigate growing volumes of cases using existing resources.

Harmony for APS is a comprehensive on-demand case management system for state and county adult protective services organizations that meets their full range of needs. With Harmony for APS, organizations can reduce the risk of a catastrophe involving case participants through tools and reports that detect problems and prompt corrective action.

Using Harmony for APS, adult protective services organizations can increase worker efficiency, accomplishing more tasks with fewer resources, while improving management oversight. Harmony includes workflow structures that help workers clearly follow the steps throughout the intake and investigative processes, management tools that help ensure proper supervision of staff, and automated business processes that provide clear alignment between actions, policies and procedures.

New capabilities delivered in the fall 2009 release of Harmony for APS include:

  • A Web Intake module that allows citizens to report potential cases of abuse or neglect over the Internet, which reduces the volume of phone calls to adult protective services hot lines.
  • Management dashboards that help agency executives easily monitor operational performance and quickly identify high-priority at-risk investigations.
  • Full integration with Harmony for Aging, the most widely used product for managing home and community-based programs for seniors, to automate service referrals and eliminate the need for redundant data entry.

“Many human services budgets are facing budget reductions in the coming years, and adult protective services is an area of particular concern, said Joe Sander,” chief executive officer of Harmony. “A National Association of State Units on Aging study found that 58 percent of states report increasing demand for adult protective services support.”

“This combination of higher demand for services along with declining budgets requires innovative approaches to care and the utilization of new technologies that automate processes. With this latest release of our APS software, Harmony is helping budget-constrained organizations meet the growing demand for services,” Sander said.

Harmony has developed a white paper that details the return on investment possible with adult protective services automation. Download a free copy of this white paper at

About Harmony
Harmony Information Systems Inc., (Harmony), the leader in integrated health and human services management, provides comprehensive solutions that enable organizations to manage growing consumer case loads with existing resources. The company’s end-to-end solutions manage the delivery of care for elders and intellectually disabled persons, enabling organizations to maximize outcomes while increasing service delivery efficiency, ensuring compliance with funding requirements, and automating Medicaid waiver processes. Harmony products are used by more than 450 state, local, and private provider human service organizations to manage both traditional and consumer-directed models of service. For more information on Harmony products and solutions, visit or call us at 866.951.2219.

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