Focus on Delivering Services Not Technology

We Manage the Technology Infrastructure

Mediware’s Software-as-a-Service (SaaS) delivery model lets users harness the power, flexibility, and functionality of Harmony without the distraction and expense of managing underlying technology.  Mediware delivers a highly secure, state-of-the-art service, engineered to maximize system uptime, eliminate downtime, and reduce demands on people and equipment.  For health and human services agencies that require the exceptional functionality and performance but want to avoid the operational demands and technical infrastructure needed to implement and maintain self-hosted software,  Harmony provides the solution.

Technology You Can Rely On

The hosting operation supporting the Harmony solutions provides service to more than 1,000 customer organizations nationwide, including many integrated statewide deployments. The infrastructure supporting Harmony is monitored 24 hours a day, 365 days a year.  Operational standards are enforced at all levels of the organization to ensure maximum security and system availability with virtually no system downtime or service interruption.  Mediware is fully HIPAA-compliant and has built in redundancy. Benefits:

  • Streamlined deployment and easy transitions to new applications, with worry-free administration and maintenance requiring far fewer internal resources
  • Reduced costs for computer hardware and network equipment, for local and remote offices
  • Reduced maintenance costs for hardware and network equipment; overhead costs for maintenance personnel are likewise reduced or eliminated
  • Improved productivity, due to reduced load on resources, as installations and updates are off-loaded to dedicated Harmony staff
  • Improved remote access, as authorized users access any application from any location with Internet access
  • Enhanced HIPAA-compliant security practices for all customer databases