Proven to Get Consumers the Long-Term Care Information They Need — Anytime from Anywhere
Nationwide, the Most Widely Adopted System for ADRC Automation
Aging and Disability Resource Centers (ADRCs) were created through a collaborative effort led by the Administration on Aging (AoA) and the Centers for Medicare & Medicaid Services (CMS) to provide single point of entry access to a comprehensive set of long-term supports and services. Through coordination of existing aging and disability service systems, ADRC programs raise visibility of the full range of options that are available; provide objective information, advice, counseling and assistance; and help consumers and family caregivers make informed decisions about a wide range of long-term care support options.
When establishing an ADRC, states and local agencies often face the challenge of having to quickly and reliably deploy the infrastructure and technology required to create trusted places where anyone can go to get details about the full range of long-term care support options. This can result in long delays in providing much-needed information, services, and supports.
Modular System Connects Consumers with Your Agents and Expertise
Harmony provides the fastest and most effective way for states and local agencies to establish an ADRC. By leveraging the Harmony Case Management, Information and Referral and Web Resource Center, agencies are able to quickly provide a “no wrong door” entry point for all consumers. Harmony’s ADRC solution automatically and routinely updates the resource directory with the latest information on available services and supports, ensuring reliable information and consistent care for everyone served.