Case Management Built Expressly for Long-Term Care

Proven in Statewide Deployments Across More than 35 States

Harmony provides an integrated case management system that enables agencies, providers, family members, and consumers to collaborate and efficiently deliver the highest care quality. Purpose-built to help agencies and providers better manage Medicaid, Medicare and Older Americans Act-funded programs, as well as services funded by grants and local resources, the system allows agencies to automate administrative tasks and free up resources so that more consumers can receive care.

Harmony Case Management supports the full service delivery life cycle—from initial inquiry or referral to assessment, service delivery, and reporting—and provides care managers the tools they need to efficiently serve consumers, no matter what type of care they are receiving. Harmony is specific designed to enable long-term care organizations to plan, track, manage, and pay for services delivered to their consumers. Using the Harmony’s comprehensive case management capabilities, you can:

  • Link all consumer demographics, call assessments, activities, care plans, service plans, service orders, and service deliveries in a single, integrated system
  • Easily create and track care plan goals and objectives
  • Share data securely with other agencies on a need-to-know basis, ensuring that users see and edit only allowable records
  • Automatically retrieve and review new consumers, referrals, service orders, upcoming assessments, expiring care plans, and more using Harmony’s automated dashboards
  • Provide care managers the ability to work remotely in both online and offline modes and quickly synchronize assessment data to Harmony when returning from areas where Internet connectivity is not available
  • Record thousands of services for many consumers at the click of a button
  • Enable authorized users to build full-featured reports based on preconfigured templates without assistance from technical staff
  • View consumers’ planned services in one easy-to-read service calendar
  • Automatically bill Medicaid and Medicare for delivered services

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