Anuvia Prevention & Recovery Center Streamlines Billing with AlphaFlex
AlphaFlex’s paperless documentation and electronic signatures and billing contribute to reliable data and few denials.
When the managed care organization (MCO) for Mecklenburg County, NC, planned to use AlphaMCS for its payer services, Valerie Kopetzky, director of finance and administration, and Ted Loring, technology manager, thought AlphaFlex, the counterpart for behavioral health providers, was the obvious solution for their organization. In addition, because AlphaFlex is available in a hosted format, Loring appreciated that he would be able to save valuable time for his department. With a hosted solution, he explains, there “isn’t a lot of installation of software or the management of several servers to keep it all running.” And, he adds, “the simple format of the web browser appealed to me.”
Streamline Operations with AlphaFlex
“AlphaFlex does what we need and is head and shoulders above what’s available to us.”
Valerie Kopetzky, Director of Finance and Administration,
Anuvia Prevention & Recovery Center
With AlphaFlex, Anuvia Prevention & Recovery Center can now enjoy:
- Complete paperless documentation
- Electronic signatures and billing
- Reliable internal audit processes and minimal denials
Less paper and more revenue
Although their previous system functioned somewhat as an electronic medical record, Kopetzky reports that there was still too much paper, with documents “sometimes scanned” into the system. Naturally, the reliance on paper led to errors, which meant that time was wasted searching for missing documents, making corrections, and resubmitting claims.
“When we made the switch to Alpha, our plan was to make a paradigm shift and completely stop using paper,” recalls Kopetzky. “The bonus,” she adds, “was that the system could handle it. It was our moment to get everyone on board with generating forms, saving the forms, and signing them electronically. We have eliminated so much paper!” As a result, with the forms all contained within Alpha, Loring notes that Anuvia’s staff now think of the system as the client chart. “It took some time,” he acknowledges, “but our staff is no longer looking for paper charts.”
Fast and reliable billing
Internal audits and minimal denials
About Anuvia Prevention & Recovery Center
Anuvia Prevention & Recovery Center is a nonprofit provider of behavioral healthcare services in Charlotte,
NC. In addition to its main campus, Anuvia also provides care—including prevention, intervention, DWI/court,
assessment, detoxifi cation, outpatient treatment, and inpatient treatment—at two other Anuvia facilities as well
as several off -site locations with the Charlotte community.