Harmony was pleased to participate in the 2011 Aging Society of America’s – Aging in America Conference last week. This year’s conference boasted its largest showing ever with more than 3,500 attendees.
Key highlights of our week include:
- Kickoff Keynote Session: The first keynote session included several noteworthy speakers beginning with Mary Maxwell, who kept the audience laughing throughout her “invocation” highlighting the trials and tribulations of aging. Following Mary, Representative Nancy Pelosi briefed the audience on her work to preserve Medicare, Medicaid and the Older Americans Act. Her words set the tone for the conference by focusing on the importance of providing access to high quality long-term care for our nation’s seniors. Finally, Kathy Greenlee, Assistant Secretary for Aging at the Administration on Aging, discussed the importance of data in providing high quality long-term care. Ms. Greenlee defined data as the currency to ensuring higher quality long-term care and stressed the importance of measuring the outcome of the service provided. More specifically, she stressed measuring how the meals served impacted the seniors who were fed, rather than simply tracking how many people were fed.
- Conference Sessions: Harmony was proud to have a number of customers presenting at this year’s conference including the Adult Protective Services team from Los Angeles County and the Director of APS from New Mexico.
- Los Angeles County APS presented, “Improving Outcomes and Service Delivery through Automation” which highlighted the efficiencies gained by the county as a result of automation. By leveraging Harmony for APS, the county has been able to meet their goals to improve efficiencies, timely response, comply with state guidelines, track consumers and provide better access to information.
- In the session titled “Quantitative Analysis of Performance Measures and Outcomes,” Tony Louderbough, Deputy Director of APS in New Mexico and Dr. Keith Ewell, Harmony’s Director of Product Management discussed the importance of data in understanding outcomes and the impact that automating the state’s APS reporting, investigation and assessment processes had on the accessibility of data.
- Exhibit Hall: Finally, with more than 150 companies on the tradeshow floor, the exhibit hall was the place to be. Harmony would like to thank all of our customers for stopping by our booth to say hello. It’s a highlight of any conference when we can spend time with so many of our customers at one time.
The 2012 Aging in America Conference will be held March 28 – April 1 in Washington, DC. We hope to see you all there!