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Written by: Mediware on Tuesday, June 15, 2010 Posted in:

Harmony for Aging Provider Direct (Provider Direct) is a new web-based product that enables states, agencies and service providers to seamlessly exchange information through a single integrated system and shared database. An add-on product to Harmony for Aging, Provider Direct delivers significant return on investment by eliminating manual data entry tasks, improving invoice accuracy, and shortening reimbursement timelines.

Provider Direct offers a cost effective way for providers of all sizes to directly connect with their host organization’s Harmony for Aging application. Simple-to-use and even easier to deploy, providers are able to instantly login to the Provider Direct module via web browser where they can:

  • review new activities and referrals;
  • add consumer records;
  • retrieve, edit and print service orders; and
  • enter service delivery information quickly for many consumers at once.

The Commonwealth of Massachusetts will be the first organization to standardize provider interfaces on Provider Direct. “Today, our providers are managing cases using disparate systems and processes which makes exchanging information with agency systems a very manual and error-prone process,” said Joan O’Rourke, CIO, Massachusetts Executive Office of Elder Affairs. “The Commonwealth of Massachusetts is standardizing our provider interfaces via Provider Direct. We are confident that our increased automation of provider communications will enable us to spend significantly less time on administrative tasks so that resources can be further dedicated towards client services.”

Learn more about Provider Direct in a short overview video: or register to attend a live webinar on June 29th to see Provider Direct in action:

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