Simplify Complaint Management and NORS Reporting
Efficiently track nursing home complaints from intake to closure
Enable your ombudsmen and volunteers to effectively manage and track nursing home complaints from intake through closure.
- Track facilities, residents, complaints, and complainants
- Record facility visits, training sessions, miles traveled, and other important data
- Reduce administrative tasks and unlock important data with powerful and flexible reports
- Allow users to log complaints from any mobile device that has Internet access
Ensure complete and accurate NORS reports
As the population ages and resources stagnate, ombudsmen need an efficient way to track complaint investigations. Mediware’s web-based system helps manage the process without creating a huge and time-consuming administrative burden, enabling states to quickly and accurately comply with all federal NORS reporting requirements.