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Coordinate Care Across the Continuum

The ability to coordinate healthcare and human services is essential for helping individuals reach optimal health potential. Mediware software systems — designed specifically for long-term services and supports, behavioral health, and housing and homeless assistance — offer the solutions to your care coordination and management needs.

Gain peace of mind by choosing a partner with nearly 20 years of experience providing solutions for aging and adult services. Today, hundreds of human services organizations and agencies rely on Mediware software and proven workflows to successfully run their operations.

You need a dependable software solution that is built for AAAs. Deployed throughout the country for more than 20 years, our suite of solutions enable the efficient administration and delivery of LTSS client-centric care in both traditional and community-based service models.

Provide better outcomes for your intellectually and developmentally disabled population with Mediware’s IDD solution. Our application will also help you optimize the use of funding sources through HCBS waiver management.

Mediware’s AlphaFlex is a complete EHR for providers that serve people with intellectual or developmental disabilities. Streamline all of your business operations, from initial clinical management through managing your practice with real-time business intelligence tools.

Improve behavioral health delivery by combining all the required management functions of your state agency or managed care organization onto one powerful platform. Connect the entire continuum of business processes and benefit from seamless integration across enrollee management, provider networking, care coordination, utilization management, and claims cycle management.

Whether you provide outpatient services or manage a residential program, Mediware’s AlphaFlex EHR is a complete solution for all your behavioral health practice needs. Streamline all of your business operations, from initial clinical management through managing your practice with real-time business intelligence tools.

There is a reason nearly 70% of HUD’s continuums of care use ServicePoint. With this innovative system, users enhance care coordination and eliminate program and project silos by maintaining a single client record across organizations and seamlessly sharing data in real time.

You don’t have enough staff to spend time filing paperwork, updating spreadsheets, or completing other processes manually. Instead, with Spero, you can devote your time and resources to fulfilling your mission.

Automate your processes and balance your resources across channels with Mediware’s proven applications. Our comprehensive systems track inquiries by phone, Internet, and face-to-face meetings, accurately capturing consumer data to identify client needs and program eligibility.

Trying to meet increasing demand with your existing resources and processes can be a real challenge. For more than 10 years, Mediware software has helped aging and disability resource centers automate workflows, simplify intake processes, keep up with referrals, and provide the proper outcome documentation.

Provide users with a familiar, clean, and efficient online resource, so they can easily find the information they need anytime. With our user-friendly and easy-to-update options, you can localize your site and seamlessly integrate it into your current branded online resources.

Serve your clients efficiently and effectively with ServicePoint, an industry-leading community services management software solution designed to help nonprofit organizations optimize their performance. You will have confidence that your consumers are getting connected to the resources they need by maintaining better oversight into agent caseloads and client care coordination.

Provide a single entry point/no wrong door for consumers to look for resources and apply for supports and services in one convenient location via a web-based unified assessment.

Rely on proven SaaS solutions built specifically for human services organizations

The last thing anyone wants when implementing a software solution is unexpected risk. Because Mediware’s solutions are specifically built for human services, you can rest easy knowing the software has been successfully deployed at agencies across the country.

  • Avoid project change orders and cost overruns
  • Reduce implementation timelines
  • Ensure funding source compliance
  • Take advantage of promising practices embedded in workflows developed in partnership with our clients
  • Minimize up-front costs and maximize accessibility and mobility with our cloud-based model
  • Improve quality of care and consumer outcomes

Be prepared for whatever challenges lay ahead

Whether it’s an influx of new consumers, more regulatory requirements, or some other unforeseen circumstances, your organization needs a software solution designed to adapt to your changing needs. Mediware’s purpose-built solutions are highly configurable and are updated regularly to ensure that you are prepared for whatever changes may arise.

  • Quickly comply with policy and legislative changes
  • Continually improve your processes with easy modifications to workflows, reports, assessments, and more without complex engineering or coding required
  • Automatically receive the latest software enhancements as part of your ongoing subscription

Remove the roadblocks to multi-program, integrated care management

With the right solution, you can manage multiple programs and funding sources in a single system centered on a global consumer record.

  • Enable comprehensive, cross-program care planning and delivery
  • Eliminate program silos
  • Support lifespan care models that cross multiple programs as consumers age or needs change

Connect payers, providers, and caregivers

You can improve care quality and consistency by encouraging communication and collaboration between care team members. With an integrated IT system, you can:

  • Optimize outcomes
  • Decrease administrative tasks
  • Minimize fraud and abuse
  • Enable truly coordinated care
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