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Improve Data Security with CareTend

For more than 20 years, home care providers have trusted Mediware to keep their data safe, protect patient information, and ensure compliance. With our latest solution, CareTend, you can choose from cloud-based or on-premise deployment, so you can manage your business as you see fit. Eliminate long nights of manually backing up your data and delays in software updates. CareTend gives you the freedom to run your business on your timetable and with fewer headaches.
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Rest easy knowing your data is secure

By allowing us to host your software, you can focus more on patient care and less on technology. Our secure data center ensures that your data is protected by the tightest security standards in the healthcare industry.

  • Level 4, SSAE 16, SOC1, 2N data center
  • Staffed with on-site engineer specialists 24/7
  • Temperature, air quality, and humidity monitoring 24/7/365
  • 24/7/365 security monitoring with more than 200 cameras and guard staff on duty

Keep your system up-to-date automatically

When you host your software with Mediware, the latest updates and data backups are completed for you automatically. Never again will you need to question if you have the latest release features in your system or if all of your data is backed up successfully.

  • Enjoy new enhancements and added functionality instantly
  • Safeguard your data with automatic nightly backups
  • Reduce IT overhead costs and access the latest software updates from any location

Protect your data with the highest standards in the industry

Mediware is committed to providing security, confidentiality, availability, privacy, and processing integrity for all customers. With our Service Organization Controls (SOC) certification, hosted customers can remain confident that their data is secure.

  • SOC 2, Level one and two certification
  • SOC 3, Level four certification
  • Detailed audit review completed regarding: network connectivity, firewall configuration, secure software development life cycle, computer operations, database access, data transmissions, backup, disaster recovery, and physical security

Explore flexible on-premise deployment

You may also consider managing your technology yourself. CareTend provides real-time access to updates so that your staff can easily install updates as soon as they are available.

  • Back up your data on your timetable
  • Receive instant notice when software updates are available for install
  • Maintain control of your own hardware and data storage needs
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