Here’s How Valley Children’s Home Care Beat the System and Cut DSO by 58%!

Here's How Valley Children's Home Care Beat the System and Cut DSO by 58%!

Since Valley Children’s Home Care went live with CPR+ software the company has turned revenue into cash quicker with significant reductions in their days sales outstanding (DSO). CPR+ helped Valley Children’s Hospital get paid faster and regulate their cash flow, all while streamlining billing processes.


Since the implementation of CPR+, Valley Children’s Home Care has been able to:

  • Reduce days sales outstanding DSOs through state Medicaid payer
  • Access 100% electronic billing
  • Streamline billing processes and regulate cash flow

DSO chartTurning Revenue to Cash in Record Time

Before CPR+, Valley Children’s Home Care had a difficult time managing Medicaid claims. With the addition of the CPR+ platform to their overall business model, Valley Children’s Home Care has been able to increase their overall revenue exponentially through improved reimbursement compensation. Mary Lou Pease, the billing manager at Valley Children’s Home Care, notes that before CPR+, “DSO averaged around 120 days, which created a very large backlog of unpaid claims and claims not billed.”

“Now our DSO averages 48 to 58 days, which is better than average in this industry, specifically where the main payer is state Medicaid. We have reduced our aged accounts receivable over 365 days, which is less than 1%, and our over 180 runs 8-9%, which is
extremely exceptional.”

“CPR+ has enabled our cash to become newer, our claims get paid more quickly, and we’ve increased efficiency by streamlining our overall processes,” says Pease.

Improving Reimbursement through Electronic Billing

“The billing features are phenomenal in CPR+!” Pease continued. “We are 100% electronic — even our nursing charges.” Before CPR+, the hospital relied on paper claims, which took 60-120 days to get paid. This increased their reimbursement time drastically. With electronic claims, Valley Children’s Home Care now gets paid in 2 weeks!

About Valley Children’s Home Care

Valley Children’s Hospital is the only dedicated pediatric provider facility between Los Angeles and San Francisco, California. With a medical staff of more than 550 physicians and 356 licensed beds, Valley Children’s Hospital is one of the largest hospitals of its type in the nation. The hospital has also received the Magnet Nursing designation, the Beacon Award for Critical Care Excellence, and is accredited by the Joint Commission.

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