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Speed Your Pharmacy Workflow with CareTend

Is your pharmacy struggling to complete orders on time? Many specialty drug orders must be filled in 24 hours or less.

If your specialty pharmacy can’t dispense quickly, you risk losing referrals to competitors who can. CareTend can cut your fulfillment time in half, so you get orders out the door faster.

Accelerate the intake process with a single suite of tools

CareTend ensures accurate intake from the beginning by prompting users to collect key information. In addition, you can easily digitize paper documents and attach them to patient files, so all the required data is readily accessible throughout the order process.

  • Receive referrals and refill requests 24/7 via web portal
  • Eliminate paper prescriptions and reduce errors with e-prescribing
  • Quickly process work orders, inventory, and delivery tickets with barcoding
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Instantly identify processing issues and resolve backlogs

CareTend uses an intuitive queue system that lets you easily visualize your entire workflow. This helps you identify problems and take steps to resolve them.

  • Spot bottlenecks quickly and determine their root causes
  • Receive error and backlog alerts, so you can respond and avoid costly problems

Fulfill orders faster

Automated work queues help your team collaborate efficiently and effectively, minimizing the risk of errors and delays.

  • Real-time work queues show staff members what to do NOW
  • Transfer completed work to the next department automatically
  • Track the level of each work queue to hold staff members accountable for their output
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