Deliver More in Less Time with Smart Tracking

CareTend equips your drivers with web-based route planning, real-time delivery updates, and electronic signature capture, so your patients get their medications on time every time.

Eliminate wasted miles and gas with cloud-based logistics

CareTend connects your drivers anywhere they travel because it replaces paper tickets and manual route planning with web-based tools that equip you to complete more deliveries with fewer errors.

  • Automatically map and update the most efficient routes
  • Modify order quantities from any location
  • Rush new orders to the closest delivery truck
  • Capture e-signatures in the field to quickly bill upon delivery

Track deliveries in real time

CareTend clearly shows you the location of every order in the field. Time stamps let you easily track how long it takes for patients to receive their supplies. You also see reasons for delays, so you can make changes for future deliveries.

  • Identify unconfirmed delivery tickets that require action
  • Verify valid addresses before shipping with integration through USPS
  • Monitor orders that still need a printed ticket and identify backlogs instantly
  • Track delivery ticket profit margin and verify correct billable items

Improve customer satisfaction with on-time infusion delivery

Home infusion patients rely on you to provide their medications on time. CareTend allows minute-by-minute updates of deliveries in the field, so your patients can be confident that you have the delivery of their meds under control.

  • Provide instant updates to patients on UPS and FedEx deliveries
  • Ensure patients receive the correct supplies with detailed barcode tracking
  • Record attempted deliveries and add notes to delivery tickets