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Speed HME Delivery and Bill Faster with CareTend Anywhere

Since 1994, HME providers have relied on Mediware’s delivery tools to provide on-time service to patients. With our latest delivery solution, CareTend Anywhere, your drivers are equipped with web-based route planning, real-time delivery updates, and electronic signature capture, so your patients get their supplies on time every time.

Shorten routes and process more deliveries with smart technology

Now, you can eliminate paper delivery tickets and update deliveries in the system in real time. CareTend Anywhere reduces shipping times with cloud-based tracking tools.

  • Map and update the most efficient routes based on real-time traffic data
  • Forward rush orders to the nearest delivery trucks in the shortest time
  • Change/update quantities for delivery from any location
  • Capture digital signatures in the field, so you can bill deliveries seconds after they occur

Adapt instantly to changes in the field

You always know the location of every driver and the status of every delivery. Real-time updates improve communication between office staff, drivers, and patients so that you can deliver on time, every time.

  • Identify bad addresses during route mapping with CareTend’s address validation
  • Access equipment history and complete equipment log entries and profiles for patients
  • Record attempted deliveries and add notes to delivery tickets

Manage your business from any location

Limit access to your data and patient information by utilizing CareTend audit reports.

  • Control which staff members can access CareTend Anywhere
  • Bill for services before drivers ever return from their routes
  • Remain HIPAA compliant by logging out mobile users who are inactive for 20 minutes or longer
  • Rest easy knowing your data is safe with Mediware’s SOC 2 and SOC 3 compliance certification

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