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Explore Fastrack HME Business Intelligence

Fastrack is a proven, time-tested platform that has been offering a competitive advantage for providers in the home care, infusion, HME/DME and respiratory markets since 1994. Mediware continues to support the Fastrack application with regulatory updates, defect changes and enhancements.

Cut Reporting Time in Half with Fastrack BI

Fastrack Business Intelligence (BI), powered by Rock-Pond Solutions, is now exclusively available to current Fastrack customers. This reliable reporting suite integrates with your existing Fastrack application and provides valuable tools that will save you time.  For more information about Fastrack business intelligence, please call Jon Love, of Rock-Pond Solutions, 501-232-4355, or email

  • Monitor your key performance indicators within a single dashboard
  • Receive instant notification warnings when errors occur with real-time exception reporting
  • Create custom ad-hoc reporting with pivot-table analysis
  • Analyze six-month data by revenue, new orders, and total cash
  • Track daily incoming referrals, new patients, orders, and deliveries

Fastrack Product Support

Fastrack customers will continue to receive regulatory updates and other enhancements. For Fastrack product support, please call 1-800-520-2325 or use the Fastrack online help desk.

Lead your HME into the Future

In response to anticipated changes in the home care market, Mediware has created CareTend. This innovative .Net technology platform combines the best features from Mediware’s Home Care Solutions product portfolio.

CareTend encompasses years of technology development. The end result is customization that saves time, scalability regardless of your business’ size, and cutting-edge tools that enable your business to respond to industry changes. Learn more about CareTend HME software, and how it can take your business to the next level.

  • Open SQL architecture for improved data exploration
  • Hosted and on-premise deployment options
  • Advanced reporting and analytic functionality
  • Secure data transition and migration road map from Fastrack to CareTend

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