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Oxygen Patients Dissatisfied with Care and Service

Written by: Rebecca Bowden on Monday, June 5, 2017 Posted in: HME/DME

Better patient education could help improve home oxygen care.

Fewer than 10% of patients with lung disease are educated about their home oxygen care by their doctors or clinicians. Instead, they are educated by the employees who deliver the equipment. This issue, identified after a recent survey of 1,926 individuals, is one of many barriers preventing patients from feeling confident about their home oxygen care.

Satisfy oxygen documentation requirements with CareTend!

In addition to a sense of uncertainty about how to use their equipment, patients also disclosed anxiety associated with their oxygen equipment. Patients fear bulky equipment is inhibiting their lifestyles and lowering their overall quality of life. “The oxygen available to me is too heavy to carry or too bulky to wheel, so an outing is more trouble than it’s worth,” one patient wrote.

Others worry about simply not having enough oxygen. Another patient cited a “constant concern about running out of 02.”

According to lead author Kathleen O. Lindell, RN, PhD, many respondents noted that they would prefer equipment that is portable and allows them to remain active. “Professional and patient organizations should develop processes to improve equipment supporting mobility and a better quality of life for oxygen dependent patients,” she added.

The survey, conducted by The American Thoracic Society (ATS) Nursing Assembly Working Group, was the first of its kind and revealed unprecedented information that can be used to improve oxygen services. Mediware’s CareTend software offers oxygen documentation and clinician-to-patient follow-through that ensures patients are educated on proper use. Learn how CareTend can streamline communication from oxygen prescription to intake.


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