Meet Our Blood Solutions Team

Designing and implementing any Blood Solutions should be done by representatives who have an extensive background working in the blood industry. They know the challenges, issues, successes and trials that come through your facilities. That’s why when you choose any of the Mediware Blood Solutions Software, we’ll match you up with someone who’s worked in your shoes and knows the specific workflows you need to do you job.


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Creighton Miller: Program Director, Hospital Blood and Biologics Management

Creighton has been with Mediware Information Systems since 1980, initially as a software developer for Medication Management, and later as Vice President of Engineering for medication and surgery products, General Manager of the OR and Blood Bank Divisions and most recently as Program Director for the BloodSafe® and HCLL™ products. Today, Creighton assumes responsibility for launching and leading the ongoing development of the BloodSafe, BiologiCare and hospital based blood bank product solutions for Mediware. Creighton has a BS degree in Computer Science from Iowa State University.


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Tina Keefer, MT(ASCP),SBB: Product Manager, HCLL Transfusion

Tina has over 21 years’ experience in blood banking including Blood Bank Manager at Providence St. Vincent Medical Center, a 600 bed, tertiary care facility in Portland, OR. Tina has been with Mediware Information Systems since 2005, serving as Product Manager for HCLL and was responsible for the initial design and development of BiologiCare®. Under her guidance, HCLL InSight was developed for Quality Performance Management. With the Department of Defense contract awarded to Mediware, Tina coordinated the management and development of HCLL Transfusion to meet the rigorous requirements necessary to deploy HCLL to over 63 facilities worldwide. Her most current achievement has been responsibility and oversight for the development of HCLL Transfusion web-based access module.


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Peggy Nemode, MT (ASCP), SBB: Clinical Consultant, Blood Solutions

Peggy has over 25 years of experience in Immunohematology in a Hospital Based Transfusion Center as the Blood Bank Manager and HCLL System Administrator. As a clinical consultant, Peggy has been with Mediware since 2008 and has been active in validation of new releases, site visits for post-assessments, product demonstrations and BloodSafe installs. She is also an adjunct professor for the MLT program at a community college.


Marsha Senter: Product Manager, LifeTrak®

Marsha has over 30 years’ experience in Donor Centers which includes 10 years in Reference and Transfusion Services, management positions in Component Manufacturing and Labeling; Hospital Service; IS Quality Assurance; and Director of Regulatory Affairs and Quality Assurance. Since 1992 her focus has been on BECS and multiple subsequent 510(k) submissions for both donor and transfusion systems. Marsha actively participates in ICCBBA’s ATAG (America’s Technical Advisory Group) for ISBT 128 standard, ISBT Instrument Interface Task Force, and participated as a 510(k) industry expert at the BECS Conference. She is a member of ASQ, AABB, and ASCP.


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Anita Sullivan: Product Manager, RecruitTrak Suite™, OrderTrak™, SmartDonor™

Anita has over ten years’ experience in the non-profit industry, focused around donor and volunteer recruitment, communications and fundraising prior to joining the Mediware team. In her role as Product Manager, Anita focuses on helping customers leverage their software and build strategies to meet their goals. She has led the Customer Support, Data Services, and Graphics and Production teams for the Blood Center Technologies group and has been the lead for major project implementations for several of the nation’s largest blood centers. Today, she is focused on helping move the recruiting and productivity products forward, working closely with blood centers and hospitals to ensure that Mediware is meeting the needs of today and tomorrow.


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Doug Norvell: Product Manager, KnowledgeTrak™

Doug is responsible for Mediware’s KnowledgeTrak product line and tasked with continually delivering innovative and improved solutions to help hospitals and blood centers improve their efficiency and quality in meeting the ever changing training, compliance and document management requirements. As past CEO and founder of Knowledge-Forge, Doug has over 12 year of experience in regulatory training and compliance and became part of Mediware in 2010 when Mediware acquired his company.


Lindsay Melda, Product Manager, InSight Performance Management Solutions

Lindsay is a Product Manager with Mediware Performance Management Solutions. She helps lead the development of new features and functionality in the InSight application and works with customers to identify new InSight solutions. Prior to the role of Product Manager, she worked as a Business Intelligence Consultant and was involved in implementing and supporting InSight solutions. Her work has focused on implementing quality and risk management solutions for hospitals. Lindsay has over 8 years of experience with the InSight solution. Prior to joining Mediware, Lindsay served as a Management Engineer for Emory Healthcare in Atlanta, GA . Lindsay holds a Bachelor’s Degree in Industrial Engineering from Georgia Institute of Technology.