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Recorded Webinar: How to Improve Patient Blood Management with Meaningful Metrics

Recorded on January 25th, 2018

Watch the recorded webinar to hear Susann Nienhaus, director of client services and patient safety, discuss important data related to patient blood management, how to utilize metrics and effectively communicate with hospital leaders, as well as how to improve overall quality of your hospital’s PBM program.

Webinar Summary

The science has been well-established that restrictive transfusion practices help improve outcomes for patients at risk of transfusion and those who receive transfusions. While many laboratory directors and hospital blood bankers embrace Patient Blood Management (PBM), there is wide variability in clinical engagement by practitioners ordering blood transfusions. These clinicians need data to recognize and understand the actual use of blood products being utilized within an organization, across various hospital departments and by practitioners within these departments. Using appropriate data to recognize the work of a Transfusion Committee and other medical staff committees supports the implementation and ongoing success of an effective PBM program.

This webinar addresses quality data elements related to patient blood management, how to utilize these metrics and effectively communicate them to medical staff and leadership, as well as measure the progress of your hospital’s PBM program.

You Will Learn:

  • Metrics essential for supporting effective Patient Blood Management programs
  • How to communicate meaningful data to clinicians who order blood products
  • What data to convey to hospital leadership in order to demonstrate success and potential areas of improvement for your PBM program

Susann Nienhaus, RN, JD, and Anita Sullivan address how to identify critical metrics and communicate them to medical leads to help ensure the safety and success of your hospital’s patient blood management program.

Speaker Bios

Susann Nienhaus is a registered nurse and attorney. After obtaining her Bachelor of Science in Nursing, cum laude, in 1979, she spent nearly 20 years focused on cardiovascular surgical nursing. In 1990, she was among the first class to achieve certification as a Registered Nurse First Assistant from the Association of Operating Room Nurses. In 1999, Ms. Nienhaus graduated from the IU School of Law at Indianapolis where she was an editor on the International and Comparative Law Review and received the Jordan Constitutional Law Award. As director of risk management at St. Vincent Indianapolis Hospital from 2002 through 2007, Ms. Nienhaus developed and implemented a patient safety program that combined quality improvement initiatives and risk reduction strategies to improve departmental efficiencies and prevent healthcare errors. In the realm of patient blood management, she is a frequent speaker on transfusion informed consent, blood administration and adverse events. Ms. Nienhaus considers PBM to be vital for patient safety and improved healthcare outcomes.


Anita Sullivan has been with Mediware for more than 10 years, working with various customers and products across our blood services group. From blood centers to blood banks, she has been involved in helping customers successfully utilize software to optimize their operations. She works with our clinical teams, support team, and customers to ensure that HCLL Analytics helps our customers increase safety and decrease costs.

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