Donor Services Team: Improve your blood center recruiting results
Your Donor Services team is constantly trying to provide a better experience for donors and coordinators. Help your team improve results by providing software that allows them to react quickly to their feedback. RecruitTrak™ Quality gives you an inside look at your operation from the people who know it best – your donors and coordinators.
Improve the blood-giving experience for all your donors
You can provide your donors with easy-to-complete online surveys that deliver immediate insights into what works and what doesn’t in your center.
- Gauge donor satisfaction and track your progress over time
- Develop stronger donor relations by listening and responding quickly
- Segment your surveys to ask to right questions to the right donors
Enhance the drive planning experience for your coordinators
Give your coordinators a voice by providing post drive surveys.
- Gain ideas to boost productivity and results to increase drive frequency
- Identify and reward outstanding employee performance
- Evaluate the specific staff members that helped make your blood drive a success
- Address concerns swiftly before they get out of hand
Use survey data to drive more appropriate staff training
- Present data to staff members at the blood center as to how they are doing
- Reward staff members through a reward program
- Instantly answer questions about donation history, rewards, or locations
- RecruitTrak Quality provides roll up data to management team to make operations decisions