We’re Here to Support You.
Customer Support is included in your monthly Mediware subscription fee, and is available to every member of your organization.
Trouble connecting to the Mediware Support Portal?
Please email support@mediware.com
Fast Answers to Frequent Questions
Get fast answers to frequently asked questions using the training resources dedicated to your software:
Mediware University
For HCLL, HCLL Analytics, Ascend or WORx
CareTend Training Resource Center (TRC)
If you need a CareTend TRC account, please send an email to caretend-training@mediware.com and include your license number, company name, your name, and email address.
CPR+ Training Resource Center (TRC)
Fastrack Training Resources
CareTend, CPR+, Caretinuum, Homecare360, Fastrack, MestaMed |
(877) 277-4876 |
HCLL, LifeTrak, KnowledgeTrak |
(866) 714-9499 |
Blood Consulting & Analytics | (800) 680-6183 |
Transtem | (866) 773-8080 |
Worx | (800) 255-0026 |
Ascend | (877) 351-3300 |
ServicePoint, Spero | (318) 213-8780 |
Harmony, SAMS | (800) 318-7260 |
MediLinks | (800) 279-8456 |
AppointmentsEverywhere, Pac-Metrix |
(800) 889-0450 |
AlphaFlex AlphaMCS |
(910) 791-6724 |