Product Support

Blood Biologics Management                   Submit Ticket       (866) 714-9499

Blood Center Technologies                       Submit Ticket

Cellular Therapy Solutions                        Submit Ticket       (866) 773-8080

Medication Management                          Submit Ticket       (800) 255-0026

Ascend                                                          Submit Ticket      (877) 351-3300

Consulting & Analytics                               Submit Ticket      (800) 680-6183

Housing and Community Services           Submit Ticket      (318) 213-8780

Human and Social Services/Harmony     Submit Ticket      (800) 318-7260

Alpha                                                             Alpha Flex Support      (910) 791-6724

                                                                       Alpha MCS Support      (910) 791-6724

Rehabilitation & Respiratory                     Submit Ticket      (800) 279-8456

Scheduling                                                    Submit Ticket      (800) 889-0450

Home Care Solutions                                  Submit Ticket      (877) 277-4876

• Homecare360®
• CareTend
• Caretinuum®
• CPR+
• Fastrack
• MestaMed®

Training

Online or in the classroom, Mediware University allows you to maximize your investment in Mediware software.

To access Fastrack Training resources, please click here.

Need access to Mediware University, or forgot your information? Click here.

Customer Portal

Collaborate and learn more about your product by logging into the customer portal. Here, you’ll find regular communications from Mediware product managers, tips and tricks to get the most out of your software, as well as user forums for open discussion and problem solving.

If you need access/or having issues connecting to the Mediware Support Portal please email us at support@mediware.com